Privacy Statement

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How we use your Personal Information

 Updated: May 2018

The Robin Hood Inn Smithfield (Limited) is a Public House in England. 

Head office is: Unit G(b), Clifford Court, Cooper Way, Carlisle, CA3 0JG  and an be reached on 01228 675850 or via therobinhoodinnsmithfield@gmail.com. More information about the RobinHood Inn can be found at www.robinhoodinnsmithfield.com.

This privacy statement is to explain how we look after your personal information. This includes information you give to us and the choices you can make about marketing and what we information we send to you.

Data Protection Laws changed on 25th May 2018 and we have updated this policy at the current time to set out most of your rights under the new laws. Should any other changes take place, we will update this once such changes take place.

For the purposes of General Data Protection Rules, the ‘data controller’ is The Robin Hood Inn Smithfield (limited) whose address is as above. ‘Data processors’ are staff directly or indirectly employed by The Robin Hood Inn Smithfield (limited)

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We will:

• Keep your data safe and private

• Not sell your data or pass to third party organisations without your consent

• Always give you ways to update/view your data

• Give you ways to manage and review your marketing choices at any time

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How we use your data:

Your privacy is protected by law. The law says we are allowed to use your personal information only if we have a legitimate reason to do so. Within The Robin Hood Inn, this information would be used in the following ways.

• To administer your membership account 

• To provide you with benefits and services

• To provide you with information regarding goods and services, so long as this is in line with the marketing choices you have made on your membership account. We would never pass your personal information to any third party supplier or organisation without your prior consent or at your request.

• To regularly update you, via our newsletter, on news, changes, events and competitions, provided this is in line with your marketing choices.

• To contact you for surveys and in-house research to help us to continually improve our services.

• If we are under a duty to legally disclose your personal data or to protect the rights, property or safety of The Robin Hood Inn. This would include exchanging information with other companies for the purposes of fraud protection.

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Who has access to your data:

• Employees of The Robin Hood Inn; who will process it to provide you with benefits and services

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Where we store your personal data:

The data that we collect from you will be stored within the European Economic Area (“EEA”) and will not be transferred outside the EEA unless we have your explicit consent to such a transfer. In any event, your data will only be transferred to any third party mentioned in this policy if they have a code of practice in place with regard to Data Protection. We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Statement. 

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How long we store your personal data

We will only retain your personal data for as long as:

• it is needed for the purposes set out in this document

• the law requires us to

In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.

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Accessing your personal information:

You have the right to access any personal information we may hold on you. Any access request must be made in writing to The Robin Hood Inn Smithfield (limited), Unit G(b), Clifford Court, Cooper Way, Carlisle, CA3 0JG. Any access request may be subject to a fee to cover our costs.

 

Other rights:

You have the right to ask us not to process your data for marketing purposes and we will always inform you (before collecting any new data) if we intend to use your data for such purposes or share your information with any other third party. You can change your marketing preferences at any time.